A manager has to have enough courage and confidence in their decision-making. The manager has to trust themselves and be sure that they are able to carry out the decisions taken. The manager has to be able to include their team in the decision-making and do so in a way where the entire team is behind the decision. The manager has to be a leader. Mistakes will happen – the role of the manager is to be responsible at moments such as these.
Key Principle of a Leader #26: I have no fear of responsibility